customer support automation
Top 3 Chatbot Mistakes That Make You Lose Customers
Reading Time: 4:60 min
AI chatbots can be incredibly useful — they save time, qualify leads, and help businesses scale support without hiring an army. But there’s a catch: if your chatbot is poorly…
What Is an AI Chatbot? (+ Why You Need One Now)
Reading Time: 4:13 min
AI Chatbot Definition: Simple But Powerful An AI chatbot is a smart digital assistant that uses artificial intelligence to talk to users in a natural, human-like way. Unlike traditional scripted…