user experience

Kos Dobrokhotov|19-May-2025
UX vs. UI: What’s the Difference and Why It Matters
Reading Time: 4:33 min
“We need a redesign.” Sure — but what kind? At 3MY, we’ve seen the same confusion again and again: Clients ask for “better UI” when they’re actually struggling with user…

Kos Dobrokhotov|17-February-2025
Top 3 Chatbot Mistakes That Make You Lose Customers
Reading Time: 4:60 min
AI chatbots can be incredibly useful — they save time, qualify leads, and help businesses scale support without hiring an army. But there’s a catch: if your chatbot is poorly…