user experience

UX vs. UI: What’s the Difference and Why It Matters

Reading Time: 4:33 min

“We need a redesign.” Sure — but what kind? At 3MY, we’ve seen the same confusion again and again: Clients ask for “better UI” when they’re actually struggling with user…

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Top 3 Chatbot Mistakes That Make You Lose Customers

Reading Time: 4:60 min

AI chatbots can be incredibly useful — they save time, qualify leads, and help businesses scale support without hiring an army. But there’s a catch: if your chatbot is poorly…

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